Mavish Homes (“Mavish Homes”, “we”, “us”, or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit www.mavishhomes.ca (the “Site”), contact us, or interact with our ads (e.g., Facebook/Instagram, Google).
We operate in Canada and follow the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial laws.
1) Who we are & how to contact us
Mavish Homes
[Business address]
Email: [info@mavishhomes.ca]
If you have questions, want to access/correct your information, or withdraw consent, contact us at the email above. You may also contact the Office of the Privacy Commissioner of Canada if you’re not satisfied with our response.
2) What this policy covers
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The Site and any forms you submit
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Our advertising and analytics tools (e.g., Meta (Facebook) Pixel, Google Analytics, Google Ads)
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Email or phone interactions with us
3) Personal information we collect
Information you provide directly (for example, through our contact form or by phone/email):
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Name, email, phone number
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City/region, project details (e.g., service type, timeline, budget), any files you upload
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Communications you send to us
Information collected automatically when you use the Site:
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Device and browser information, IP address, general location, pages viewed, time on page, and referring URLs
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Cookies and similar technologies (see “Cookies & similar technologies” below)
Information from advertising & analytics partners:
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We use Meta (Facebook/Instagram) Pixel, Google Analytics, and Google Ads to measure performance, improve the Site, and show you relevant ads (including remarketing). These tools may record events such as page views, form submissions, and ad interactions.
4) How we use your information
We use personal information to:
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Respond to inquiries, provide quotes, schedule consultations, and deliver our services
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Operate, maintain, and improve the Site and your experience
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Analyze Site traffic and ad performance (e.g., which pages or ads are working)
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Run interest-based advertising/remarketing on platforms such as Facebook/Instagram and Google
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Communicate with you (in compliance with CASL) about updates, services, and promotions you may be interested in
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Detect, prevent, or address fraud, security, or legal issues; comply with laws and enforce agreements
5) Legal basis & consent (Canada)
We generally rely on your consent (express or implied) to collect, use, or disclose personal information for the purposes above. You may withdraw consent at any time, subject to legal or contractual restrictions and reasonable notice (see “Your rights” below). If we ever need to use your information for a new purpose, we’ll ask for consent again.
6) Cookies & similar technologies
We use cookies, pixels, and tags to:
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Make the Site function (essential cookies)
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Understand how the Site is used (analytics)
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Provide and measure advertising (advertising/remarketing cookies)
You can manage cookies in your browser settings. To control interest-based ads, you can also use:
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YourAdChoices (DAAC Canada): https://youradchoices.ca/choices/
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Google Ads Settings: https://adssettings.google.com/
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Meta (Facebook) Ad Preferences: https://www.facebook.com/adpreferences/ad_settings
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Google Analytics Opt-out Add-on: https://tools.google.com/dlpage/gaoptout
Note: Disabling certain cookies may affect Site functionality.
7) Advertising & analytics details
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Meta (Facebook/Instagram) Pixel helps us measure ad performance and deliver ads that may be more relevant to you. Meta may associate your Site activity with your Meta account per its own policies.
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Google Analytics (GA4) provides aggregated insights on Site usage. Google may process data on servers outside Canada.
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Google Ads remarketing may show our ads on other websites after you’ve visited our Site.
These providers have their own privacy policies and manage their own data practices.
8) When we share information
We may share personal information with:
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Service providers/agents who help us operate our Site and business (e.g., hosting, email, form processing, analytics, advertising platforms, CRM, IT/security). They can only use your information as instructed by us.
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Law enforcement or regulators when required by law or to protect rights, safety, or property.
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Business transactions: if we merge, reorganize, or sell part of our business, your information may be transferred as part of that transaction, subject to confidentiality.
We do not sell your personal information.
9) Cross-border transfers
Some service providers (e.g., Meta, Google) may process information on servers outside Canada (including the U.S.). While outside Canada, your information may be subject to foreign laws and accessible to foreign authorities. We take steps to use reputable providers and appropriate safeguards.
10) Retention
We keep personal information only as long as needed for the purposes described here, or as required by law. When no longer needed, we securely delete, anonymize, or archive it.
11) Security
We use reasonable physical, organizational, and technological safeguards to protect personal information against unauthorized access, disclosure, alteration, or loss. No method of transmission or storage is 100% secure, so we cannot guarantee absolute security.
12) Your rights (Canada)
You have the right to:
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Access your personal information we hold
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Request corrections to ensure it is accurate and complete
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Withdraw consent to our use/disclosure of your information (which may affect services we can provide)
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Complain to the Office of the Privacy Commissioner of Canada if you believe your privacy rights have been violated
To exercise these rights, contact us at info@mavishhomes.ca.
13) Children’s privacy
Our Site and services are intended for adults. We do not knowingly collect personal information from children under the age of 13. If you believe a child has provided us personal information, please contact us and we will delete it.
14) Third-party links
Our Site may link to third-party websites. We are not responsible for their privacy practices. Review their policies before providing personal information.
15) Changes to this policy
We may update this policy from time to time. The Effective date at the top shows when it was last updated. Your continued use of the Site after changes means you accept the updated policy.
16) How to reach us
Questions or requests about this policy or your personal information:
Email: info@mavishhomes.ca
Mailing address: 5060 Watling Street
Burnaby, BC V5J 1W7